@import "https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@300;400;500;600;700;800&family=Inter:wght@300;400;500;600;700&display=swap";
:root{--brand-primary:#18181b;--brand-primary-hover:#27272a;--brand-secondary:#3f3f46;--brand-accent:#09090b;--bg-primary:#fafafa;--bg-secondary:#fff;--bg-tertiary:#f4f4f5;--bg-elevated:#fff;--bg-hover:#f4f4f5;--bg-active:#e4e4e7;--glass-bg:#ffffffeb;--glass-border:#e4e4e7;--glass-shadow:0 10px 30px -5px #0000000a;--text-primary:#18181b;--text-secondary:#52525b;--text-tertiary:#a1a1aa;--text-inverse:#fff;--status-success:#16a34a;--status-success-bg:#f0fdf4;--status-success-border:#bbf7d0;--status-warning:#d97706;--status-warning-bg:#fffbeb;--status-warning-border:#fef3c7;--status-error:#dc2626;--status-error-bg:#fef2f2;--status-error-border:#fecaca;--status-info:#2563eb;--status-info-bg:#eff6ff;--status-info-border:#bfdbfe;--priority-low:#2563eb;--priority-medium:#d97706;--priority-high:#ea580c;--priority-urgent:#dc2626;--conv-bot:#10b981;--conv-pending:#f59e0b;--conv-human:#3b82f6;--conv-waiting:#8b5cf6;--conv-closed:#71717a;--sidebar-width:250px;--header-height:64px;--border-color:#e4e4e7;--border-color-strong:#d4d4d8;--radius-sm:8px;--radius-md:12px;--radius-lg:16px;--radius-xl:24px;--radius-full:9999px;--shadow-sm:0 1px 2px 0 #00000008;--shadow-md:0 4px 12px -2px #0000000d, 0 2px 6px -1px #00000008;--shadow-lg:0 16px 36px -6px #0000000f, 0 4px 12px -2px #00000008;--transition-fast:.15s cubic-bezier(.16, 1, .3, 1);--transition-base:.25s cubic-bezier(.16, 1, .3, 1);--transition-slow:.4s cubic-bezier(.16, 1, .3, 1);font-family:Plus Jakarta Sans,Inter,-apple-system,BlinkMacSystemFont,sans-serif}*,:before,:after{box-sizing:border-box;margin:0;padding:0}html{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-size:14px}body{background:var(--bg-primary);color:var(--text-primary);letter-spacing:-.01em;min-height:100vh;line-height:1.5}a{color:var(--text-primary);transition:opacity var(--transition-fast);text-decoration:none}a:hover{opacity:.8}::-webkit-scrollbar{width:5px;height:5px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:#e4e4e7;border-radius:99px}::-webkit-scrollbar-thumb:hover{background:#d4d4d8}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes fadeInUp{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes scaleIn{0%{opacity:0;transform:scale(.98)}to{opacity:1;transform:scale(1)}}@keyframes slideInRight{0%{opacity:0;transform:translate(18px)}to{opacity:1;transform:translate(0)}}@keyframes pulseUrgent{0%,to{opacity:1;transform:scale(1)}50%{opacity:.75;transform:scale(1.12)}}@keyframes spin{to{transform:rotate(360deg)}}.animate-fade-in{animation:.3s cubic-bezier(.16,1,.3,1) forwards fadeIn}.animate-slide-up{animation:.35s cubic-bezier(.16,1,.3,1) forwards fadeInUp}.animate-scale-in{animation:.25s cubic-bezier(.16,1,.3,1) forwards scaleIn}.animate-slide-right{animation:.3s cubic-bezier(.16,1,.3,1) forwards slideInRight}.app-layout{background:var(--bg-primary);min-height:100vh;display:flex}.sidebar{width:var(--sidebar-width);border-right:1px solid var(--border-color);z-index:100;transition:transform var(--transition-base);background:#fff;flex-direction:column;display:flex;position:fixed;top:0;bottom:0;left:0}.sidebar-logo{border-bottom:1px solid var(--border-color);align-items:center;gap:12px;padding:22px 20px;display:flex}.sidebar-logo-icon{border-radius:var(--radius-md);color:#fff;width:36px;height:36px;box-shadow:var(--shadow-sm);transition:transform var(--transition-fast);background:#18181b;justify-content:center;align-items:center;display:flex}.sidebar-logo:hover .sidebar-logo-icon{transform:scale(1.06)rotate(-3deg)}.sidebar-logo-text{color:#18181b;letter-spacing:-.03em;font-size:18px;font-weight:800}.sidebar-nav{flex-direction:column;flex:1;gap:3px;padding:18px 12px;display:flex;overflow-y:auto}.sidebar-section-label{text-transform:uppercase;letter-spacing:1.4px;color:#a1a1aa;padding:14px 12px 6px;font-size:10px;font-weight:700}.nav-item{border-radius:var(--radius-md);color:#52525b;cursor:pointer;transition:all var(--transition-fast);text-align:left;background:0 0;border:none;align-items:center;gap:12px;width:100%;padding:9px 12px;font-family:inherit;font-size:13px;font-weight:500;display:flex;position:relative}.nav-item:hover{color:#18181b;background:#f4f4f5;transform:translate(2px)}.nav-item.active{color:#18181b;background:#f4f4f5;font-weight:700}.nav-item.active:before{content:"";background:#18181b;border-radius:0 3px 3px 0;width:3px;height:18px;position:absolute;top:50%;left:0;transform:translateY(-50%)}.nav-item-icon{width:20px;height:20px;color:inherit;transition:transform var(--transition-fast);justify-content:center;align-items:center;display:flex}.nav-item:hover .nav-item-icon{transform:scale(1.1)}.nav-item-badge{color:#fff;border-radius:var(--radius-full);text-align:center;background:#18181b;min-width:20px;margin-left:auto;padding:2px 8px;font-size:11px;font-weight:700}.nav-item-badge.urgent{color:#fff;background:#ef4444;animation:2s infinite pulseUrgent}.sidebar-footer{border-top:1px solid var(--border-color);background:#fff;padding:16px}.sidebar-user{border-radius:var(--radius-md);border:1px solid var(--border-color);background:#fafafa;align-items:center;gap:10px;padding:8px 10px;display:flex}.sidebar-user-avatar{border-radius:var(--radius-full);color:#fff;background:#18181b;justify-content:center;align-items:center;width:34px;height:34px;font-size:13px;font-weight:700;display:flex}.sidebar-user-info{flex:1;min-width:0}.sidebar-user-name{color:#18181b;white-space:nowrap;text-overflow:ellipsis;font-size:13px;font-weight:700;overflow:hidden}.sidebar-user-role{color:#71717a;letter-spacing:.5px;font-size:10px;font-weight:600}.main-content{margin-left:var(--sidebar-width);background:var(--bg-primary);flex:1;min-height:100vh}.page-header{border-bottom:1px solid var(--border-color);background:var(--glass-bg);z-index:50;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);padding:18px 32px;position:sticky;top:0}.page-header-row{justify-content:space-between;align-items:center;gap:16px;display:flex}.page-title{color:var(--text-primary);letter-spacing:-.03em;font-size:22px;font-weight:800}.page-subtitle{color:var(--text-secondary);margin-top:2px;font-size:13px;font-weight:400}.page-body{padding:28px 32px;animation:.35s cubic-bezier(.16,1,.3,1) forwards fadeInUp}.card{background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);transition:all var(--transition-base);overflow:hidden}.card:hover{border-color:var(--border-color-strong);box-shadow:var(--shadow-md)}.card-glass{background:var(--glass-bg);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border:1px solid var(--border-color);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm)}.card-header{border-bottom:1px solid var(--border-color);background:var(--bg-secondary);justify-content:space-between;align-items:center;padding:18px 24px;display:flex}.card-title{color:var(--text-primary);font-size:15px;font-weight:700}.card-body{padding:24px}.stats-grid{grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:18px;margin-bottom:28px;display:grid}.stat-card{background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);transition:all var(--transition-base);padding:22px;position:relative;overflow:hidden}.stat-card:before{content:"";opacity:0;height:3px;transition:opacity var(--transition-base);background:#18181b;position:absolute;top:0;left:0;right:0}.stat-card:hover{box-shadow:var(--shadow-md);border-color:var(--border-color-strong);transform:translateY(-2px)}.stat-card:hover:before{opacity:1}.stat-card-icon{border-radius:var(--radius-md);background:var(--bg-tertiary);width:40px;height:40px;color:var(--text-primary);transition:transform var(--transition-fast);justify-content:center;align-items:center;margin-bottom:14px;font-size:20px;display:flex}.stat-card:hover .stat-card-icon{color:#fff;background:#18181b;transform:scale(1.08)}.stat-card-value{letter-spacing:-.03em;color:var(--text-primary);margin-bottom:4px;font-size:30px;font-weight:800;line-height:1.1}.stat-card-label{color:var(--text-secondary);font-size:13px;font-weight:500}.stat-card-trend{border-radius:var(--radius-full);align-items:center;gap:4px;margin-top:10px;padding:2px 8px;font-size:11px;font-weight:600;display:inline-flex}.stat-card-trend.up{background:var(--status-success-bg);color:var(--status-success)}.stat-card-trend.down{background:var(--status-error-bg);color:var(--status-error)}.inbox-layout{height:calc(100vh - var(--header-height));background:var(--bg-secondary);grid-template-columns:330px 1fr 340px;display:grid}.inbox-list{border-right:1px solid var(--border-color);background:var(--bg-secondary);flex-direction:column;display:flex;overflow:hidden}.inbox-list-header{border-bottom:1px solid var(--border-color);padding:16px}.inbox-search{background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:var(--radius-md);width:100%;color:var(--text-primary);transition:all var(--transition-fast);outline:none;padding:9px 14px;font-family:inherit;font-size:13px}.inbox-search:focus{background:var(--bg-secondary);border-color:var(--brand-primary);box-shadow:0 0 0 3px #18181b0f}.inbox-search::placeholder{color:var(--text-tertiary)}.inbox-filters{border-bottom:1px solid var(--border-color);background:#fafafa;gap:6px;padding:12px 16px;display:flex;overflow-x:auto}.filter-chip{border-radius:var(--radius-full);cursor:pointer;white-space:nowrap;border:1px solid var(--border-color);background:var(--bg-secondary);color:var(--text-secondary);transition:all var(--transition-fast);padding:5px 12px;font-family:inherit;font-size:12px;font-weight:600}.filter-chip:hover{color:#18181b;border-color:#18181b;transform:translateY(-1px)}.filter-chip.active{color:#fff;box-shadow:var(--shadow-sm);background:#18181b;border-color:#18181b}.inbox-items{flex:1;overflow-y:auto}.inbox-item{border-bottom:1px solid var(--border-color);cursor:pointer;transition:all var(--transition-fast);align-items:flex-start;gap:12px;padding:16px;display:flex;position:relative}.inbox-item:hover{background:#fafafa;transform:translate(2px)}.inbox-item.active{background:#f4f4f5;border-left:4px solid #18181b}.inbox-item-status{border-radius:50%;flex-shrink:0;width:10px;height:10px;margin-top:5px}.inbox-item-status.bot{background:var(--conv-bot)}.inbox-item-status.pending{background:var(--conv-pending);animation:2s infinite pulseUrgent}.inbox-item-status.human{background:var(--conv-human)}.inbox-item-status.waiting{background:var(--conv-waiting)}.inbox-item-status.closed{background:var(--conv-closed)}.inbox-item-content{flex:1;min-width:0}.inbox-item-name{color:var(--text-primary);white-space:nowrap;text-overflow:ellipsis;font-size:13.5px;font-weight:700;overflow:hidden}.inbox-item-preview{color:var(--text-secondary);white-space:nowrap;text-overflow:ellipsis;margin-top:3px;font-size:12px;overflow:hidden}.inbox-item-meta{flex-direction:column;flex-shrink:0;align-items:flex-end;gap:4px;display:flex}.inbox-item-time{color:var(--text-tertiary);font-size:11px;font-weight:500}.inbox-item-unread{background:#18181b;border-radius:50%;width:8px;height:8px}.chat-panel{border-right:1px solid var(--border-color);background:var(--bg-primary);flex-direction:column;height:100%;display:flex}.chat-header{border-bottom:1px solid var(--border-color);background:var(--bg-secondary);box-shadow:var(--shadow-sm);justify-content:space-between;align-items:center;padding:14px 24px;display:flex}.chat-header-info{align-items:center;gap:12px;display:flex}.chat-header-name{color:var(--text-primary);font-size:15px;font-weight:700}.chat-header-status{border-radius:var(--radius-full);border:1px solid #0000;padding:3px 10px;font-size:11px;font-weight:600}.chat-header-status.bot{background:var(--status-success-bg);color:var(--status-success);border-color:var(--status-success-border)}.chat-header-status.pending{background:var(--status-warning-bg);color:var(--status-warning);border-color:var(--status-warning-border)}.chat-header-status.human{background:var(--status-info-bg);color:var(--status-info);border-color:var(--status-info-border)}.chat-header-actions{gap:8px;display:flex}.chat-messages{background:#fafafa;flex-direction:column;flex:1;gap:14px;padding:24px;display:flex;overflow-y:auto}.message{border-radius:var(--radius-lg);max-width:75%;box-shadow:var(--shadow-sm);padding:12px 16px;font-size:13.5px;line-height:1.55;animation:.25s cubic-bezier(.16,1,.3,1) forwards scaleIn}.message.client{color:#18181b;border:1px solid var(--border-color);background:#fff;border-bottom-left-radius:4px;align-self:flex-start}.message.bot{color:#fff;background:#18181b;border-bottom-right-radius:4px;align-self:flex-end}.message.agent{color:#fff;background:#27272a;border-bottom-right-radius:4px;align-self:flex-end}.message.system{border:1px dashed var(--border-color);color:var(--text-secondary);text-align:center;border-radius:var(--radius-md);background:#fff;align-self:center;max-width:90%;font-size:12px}.message.internal{background:var(--status-warning-bg);border:1px dashed var(--status-warning);color:var(--status-warning);border-radius:var(--radius-md);align-self:center;max-width:90%;font-size:12px}.message-time{color:var(--text-tertiary);margin-top:4px;font-size:10px;font-weight:500}.message.bot .message-time,.message.agent .message-time{color:#a1a1aa}.message-sender{color:var(--text-primary);margin-bottom:3px;font-size:11px;font-weight:700}.message.bot .message-sender,.message.agent .message-sender{color:#fff}.chat-input-container{border-top:1px solid var(--border-color);background:var(--bg-secondary);padding:16px 24px}.chat-input-row{align-items:flex-end;gap:10px;display:flex}.chat-input{background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:var(--radius-md);color:var(--text-primary);resize:none;min-height:44px;max-height:120px;transition:all var(--transition-fast);outline:none;flex:1;padding:10px 14px;font-family:inherit;font-size:13.5px;line-height:1.5}.chat-input:focus{background:var(--bg-secondary);border-color:#18181b;box-shadow:0 0 0 3px #18181b0f}.chat-input::placeholder{color:var(--text-tertiary)}.detail-panel{background:var(--bg-secondary);overflow-y:auto}.detail-section{border-bottom:1px solid var(--border-color);padding:20px 24px}.detail-section-title{text-transform:uppercase;letter-spacing:1.2px;color:var(--text-tertiary);margin-bottom:14px;font-size:11px;font-weight:700}.detail-field{justify-content:space-between;align-items:center;padding:8px 0;display:flex}.detail-field-label{color:var(--text-secondary);font-size:12.5px}.detail-field-value{color:var(--text-primary);text-align:right;font-size:12.5px;font-weight:600}.btn{border-radius:var(--radius-md);cursor:pointer;transition:all var(--transition-fast);white-space:nowrap;-webkit-user-select:none;user-select:none;border:1px solid #0000;justify-content:center;align-items:center;gap:8px;padding:9px 18px;font-family:inherit;font-size:13px;font-weight:600;display:inline-flex}.btn:hover:not(:disabled){box-shadow:var(--shadow-md);transform:translateY(-1.5px)}.btn:active:not(:disabled){transform:scale(.97)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{color:#fff;box-shadow:var(--shadow-sm);background:#18181b;border:1px solid #18181b}.btn-primary:hover:not(:disabled){background:#27272a;border-color:#27272a}.btn-secondary{color:#18181b;border:1px solid var(--border-color);box-shadow:var(--shadow-sm);background:#fff}.btn-secondary:hover:not(:disabled){background:var(--bg-tertiary);border-color:var(--border-color-strong)}.btn-success{color:#fff;background:#16a34a;border:none}.btn-success:hover:not(:disabled){background:#15803d}.btn-danger{color:#dc2626;background:#fff;border:1px solid #fecaca}.btn-danger:hover:not(:disabled){background:#fef2f2;border-color:#fca5a5}.btn-ghost{color:var(--text-secondary);background:0 0;border:none;padding:6px 10px}.btn-ghost:hover{color:var(--text-primary);background:var(--bg-tertiary)}.btn-icon{border-radius:var(--radius-md);width:36px;height:36px;padding:8px}.btn-sm{padding:5px 12px;font-size:12px}.badge{border-radius:var(--radius-full);white-space:nowrap;border:1px solid #0000;align-items:center;padding:4px 10px;font-size:11.5px;font-weight:600;display:inline-flex}.badge-success{background:var(--status-success-bg);color:var(--status-success);border-color:var(--status-success-border)}.badge-warning{background:var(--status-warning-bg);color:var(--status-warning);border-color:var(--status-warning-border)}.badge-error{background:var(--status-error-bg);color:var(--status-error);border-color:var(--status-error-border)}.badge-info{background:var(--status-info-bg);color:var(--status-info);border-color:var(--status-info-border)}.badge-purple{color:#7e22ce;background:#f3e8ff;border-color:#e9d5ff}.badge-priority-low{color:#2563eb;background:#eff6ff;border-color:#bfdbfe}.badge-priority-medium{color:#d97706;background:#fffbeb;border-color:#fef3c7}.badge-priority-high{color:#ea580c;background:#fff7ed;border-color:#ffedd5}.badge-priority-urgent{color:#dc2626;background:#fef2f2;border-color:#fecaca;animation:2s infinite pulseUrgent}.table-container{border-radius:var(--radius-lg);border:1px solid var(--border-color);background:var(--bg-secondary);overflow-x:auto}table{border-collapse:collapse;width:100%}th{text-align:left;text-transform:uppercase;letter-spacing:1px;color:var(--text-tertiary);border-bottom:1px solid var(--border-color);background:#fafafa;padding:12px 18px;font-size:11px;font-weight:700;position:sticky;top:0}td{border-bottom:1px solid var(--border-color);vertical-align:middle;color:var(--text-primary);padding:14px 18px;font-size:13px}tr{transition:background var(--transition-fast)}tr:hover{background:#fafafa}.form-group{margin-bottom:18px}.form-label{color:var(--text-primary);margin-bottom:6px;font-size:12.5px;font-weight:600;display:block}.form-input,.form-select,.form-textarea{background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-md);width:100%;color:var(--text-primary);transition:all var(--transition-fast);outline:none;padding:10px 14px;font-family:inherit;font-size:13.5px}.form-input:focus,.form-select:focus,.form-textarea:focus{border-color:#18181b;box-shadow:0 0 0 3px #18181b0f}.form-select{appearance:none;background-image:url("data:image/svg+xml,%3Csvg width='10' height='6' viewBox='0 0 10 6' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M1 1L5 5L9 1' stroke='%2371717a' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");background-position:right 14px center;background-repeat:no-repeat;padding-right:36px}.form-select option{color:#18181b;background:#fff}.login-page{background:#fafafa;justify-content:center;align-items:center;min-height:100vh;display:flex;position:relative;overflow:hidden}.login-card{border:1px solid var(--border-color);border-radius:var(--radius-xl);width:100%;max-width:420px;box-shadow:var(--shadow-lg);z-index:1;background:#fff;padding:44px;animation:.35s cubic-bezier(.16,1,.3,1) forwards scaleIn;position:relative}.login-logo{text-align:center;margin-bottom:32px}.login-logo-icon{border-radius:var(--radius-lg);color:#fff;width:58px;height:58px;box-shadow:var(--shadow-md);background:#18181b;justify-content:center;align-items:center;margin-bottom:14px;font-size:28px;display:inline-flex}.login-logo-title{color:#18181b;letter-spacing:-.04em;font-size:26px;font-weight:800}.login-logo-subtitle{color:var(--text-secondary);margin-top:4px;font-size:13px}.login-error{background:var(--status-error-bg);border:1px solid var(--status-error-border);border-radius:var(--radius-md);color:var(--status-error);margin-bottom:20px;padding:12px 16px;font-size:13px;font-weight:500}.ticket-detail-grid{grid-template-columns:1fr 330px;gap:24px;display:grid}.ticket-timeline{flex-direction:column;gap:18px;display:flex}.timeline-item{gap:14px;display:flex;position:relative}.timeline-item:before{content:"";background:var(--border-color);width:1px;position:absolute;top:32px;bottom:-18px;left:15px}.timeline-item:last-child:before{display:none}.timeline-dot{color:#18181b;z-index:1;background:#fff;border:2px solid #18181b;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:13px;display:flex}.timeline-content{flex:1;padding-bottom:4px}.timeline-title{color:var(--text-primary);font-size:13.5px;font-weight:600}.timeline-time{color:var(--text-tertiary);margin-top:2px;font-size:11px}.order-card{background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:18px}.order-card-header{justify-content:space-between;align-items:center;margin-bottom:12px;display:flex}.order-card-number{color:var(--text-primary);font-size:16px;font-weight:800}.empty-state{text-align:center;flex-direction:column;justify-content:center;align-items:center;padding:64px 24px;display:flex}.empty-state-icon{color:var(--text-tertiary);margin-bottom:16px;font-size:44px}.empty-state-title{color:var(--text-primary);margin-bottom:6px;font-size:17px;font-weight:700}.empty-state-text{color:var(--text-secondary);max-width:320px;font-size:13.5px}.spinner{border:2.5px solid var(--border-color);border-top-color:#18181b;border-radius:50%;width:22px;height:22px;animation:.6s linear infinite spin}.loading-overlay{background:var(--bg-primary);justify-content:center;align-items:center;min-height:100vh;padding:80px;display:flex}.modal-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:1000;background:#00000059;justify-content:center;align-items:center;animation:.2s cubic-bezier(.16,1,.3,1) fadeIn;display:flex;position:fixed;inset:0}.modal{border:1px solid var(--border-color);border-radius:var(--radius-xl);width:100%;max-width:520px;box-shadow:var(--shadow-lg);background:#fff;animation:.3s cubic-bezier(.16,1,.3,1) scaleIn}.modal-header{border-bottom:1px solid var(--border-color);justify-content:space-between;align-items:center;padding:20px 24px;display:flex}.modal-title{color:var(--text-primary);font-size:17px;font-weight:700}.modal-body{padding:24px}.modal-footer{border-top:1px solid var(--border-color);justify-content:flex-end;gap:12px;padding:18px 24px;display:flex}.modal-backdrop{-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);z-index:100;background:#0000004d;position:fixed;inset:0}.slide-panel{z-index:101;background:#fff;flex-direction:column;width:620px;max-width:90vw;animation:.3s cubic-bezier(.16,1,.3,1) slideInRight;display:flex;position:fixed;top:0;bottom:0;right:0;box-shadow:-8px 0 32px #0000001a}.slide-panel-header{border-bottom:1px solid var(--border-color);background:#fff;padding:24px}.slide-panel-content{background:#fafafa;flex:1;padding:24px;overflow-y:auto}.hoverable-row{transition:background-color .2s}.hoverable-row:hover{background-color:#f4f4f5!important}@media (max-width:1200px){.inbox-layout{grid-template-columns:290px 1fr}.detail-panel{display:none}.ticket-detail-grid{grid-template-columns:1fr}}@media (max-width:768px){.sidebar{transform:translate(-100%)}.sidebar.open{transform:translate(0)}.main-content{margin-left:0}.inbox-layout{grid-template-columns:1fr}.stats-grid{grid-template-columns:repeat(2,1fr)}}